06. Communications/External Sync

External Mailbox Sync

Already using Google Workspace, Microsoft 365, or iCloud? Connect your existing email accounts via secure OAuth2 or IMAP/SMTP to manage all your inboxes inside GN-Apex.

UNIVERSAL CONNECTIVITY
2-Way Sync
Google · Microsoft · iCloud · Custom IMAP

Read, star, archive, and reply to external emails directly from your GN-Apex front desk.

Centralized Email Operations

Universal Mail Sync Matrix

Connect existing business or personal email accounts to pull conversations directly into your collaborative inbox without changing MX records or migrating mail servers:

GOOGLE / GMAIL

Google Workspace & Gmail

One-click OAuth2 connection. Uses Google Pub/Sub push notifications for zero-delay instant message delivery.

MICROSOFT / OUTLOOK

Microsoft 365 & Outlook

Secure Microsoft Graph API integration. Synchronizes folders, sent messages, and unread flags in real time.

APPLE / ICLOUD

iCloud & Custom IMAP

Connect any standard IMAP/SMTP server with App Password authentication and encrypted credential storage.

SECURITY / PRIVACY

AES-256 Encrypted Tokens

All OAuth refresh tokens and app passwords are encrypted at rest with hardware security keys.

Connecting an External Account

1
Navigate to Inboxes

Go to Settings → ApexMail → Connected Accounts and click Add External Account.

2
Choose Your Provider

Select Google, Microsoft, or Custom IMAP/SMTP.

3
Authorize Access

Complete the secure OAuth login prompt or enter your server hostnames and App Password. Messages will immediately begin synchronizing in the background.

Local-First Offline Sync

When you star, archive, or mark messages as read while on an unstable connection, GN-Apex queues your actions locally and reconciles them with the upstream provider the moment connectivity restores.