Gora AI Communication Assistant
Accelerate your customer support and sales outreach. Gora AI summarizes lengthy email threads into 3 bullet points, drafts contextual replies in seconds, and automatically flags high-intent sales leads.
“Catch up on a 20-email thread in five seconds before jumping on a customer call.”
Gora AI Overview
Gora AI is embedded directly inside your inbox workspace:
Smart Compose
Type a short instruction (e.g. 'Politely decline and offer 10% annual discount') and get a polished response in seconds.
Thread Summarizer
Condenses multi-day back-and-forth conversations into key decision points and action items.
Intent Categorization
Automatically tags incoming messages as LEAD, SUPPORT, BILLING, or SPAM to speed up routing.
Sentiment Analysis
Highlights customer mood (Positive, Neutral, or Frustrated) so team leads can address unhappy clients first.
Smart Compose & Contextual Replies
Drafting professional responses is simple:
- Click the Gora AI ✨ button inside the message composer.
- Enter a brief instruction (e.g., “Confirm availability for a demo on Thursday at 2 PM”).
- Select your desired tone: Professional, Friendly, Concise, or Persuasive.
- Gora AI drafts the full response using context from past messages. Review, edit, and send.
Multi-Message Thread Summaries
When you open an email thread with 5+ replies, a “Summarize with Gora ✨” button appears at the top of the conversation. Clicking it displays a quick briefing of what was agreed upon, remaining open questions, and who holds the next action item.
Automatic Intent & Sentiment Sorting
Gora AI inspects incoming messages in real time to categorize them automatically:
| Parameter | Type | Requirement | Description |
|---|---|---|---|
| LEAD | Sales Intent | Optional | Inquiries requesting pricing, quotes, product demos, or partnership terms. |
| SUPPORT | Technical Intent | Optional | Bug reports, account login issues, and troubleshooting requests. |
| BILLING | Fiscal Intent | Optional | Questions regarding invoices, tax receipts, or payment method updates. |
| SPAM | Filtered | Optional | Unsolicited promotions, crypto scams, and automated bulk mail. |